Frequently asked questions

If your question is not answered in the list below,
please contact us by phone (Mon-Fri 9-17) or e-mail:

+372 667 1505

avis@avis.ee

Full-service rent

Yes, with Avis full-service rent, you can choose the package that suits you best. A full description of our services can be found here.

Yes, you can do this by choosing our service without financing and by choosing the services that suit you.

In the event of early return of the vehicle, we will apply the general terms and conditions of the use and service contract and apply a minimum early return penalty of 3 months, unless otherwise provided in the contract.

Yes, the lessee also has the right to sell the vehicle during the rental period, provided that he informs us in advance.

The rented vehicle can also be used by someone else, but in this case, he or she must also be entered in the vehicle’s technical passport or on the power of attorney issued by AVIS (separately questionable).

Yes, at the end of the period, the renter has the right to buy the car back. It is also possible to extend an existing vehicle rental with Avis or choose a new vehicle of your choice and conveniently return the old vehicle to Avis at the end of the period.

The payment method is a monthly invoice issued for a month in advance (e.g. invoice issued on 01.01.2024, for the whole month of January in advance).

With an Avis Estonia rented vehicle, you are free to drive in the European countries indicated on your insurance policy. Moving outside the scope of these insurances is subject to prior agreement and generally requires an additional comprehensive insurance policy.

Long-term rental | Avis Flex

Full-service leasing is an excellent alternative to car leasing, where, depending on the service package chosen, the various costs associated with the vehicle are conveniently fixed in a monthly instalment for the entire rental period. This will help you avoid unexpected costs and inconveniences related to your car and save valuable time.

Yes, you can also rent a vehicle as a private individual.

If the vehicle is to be rented to a company, the name and registration number of the company must be provided. If the vehicle is rented by a private individual, the name and personal identification number of the renter must be provided.

Unfortunately not, we only accept credit cards as payment cards.

Yes, all our cars are insured.

The front windscreen is covered by the excess. If you wish, you can add a €0 excess on the windscreen as additional insurance.

No, the rental car will be provided to the Customer without the stickers of the service provider.

The rental vehicle can also be used by someone else, but in this case, it must be stated in the rental contract.

Call our 24-hour support number +372 667 1505. Our team will provide further guidance.

We offer either a monthly advance payment or a credit card payment. Please note that a credit card is also required when paying by prepayment invoice.

Generally, there is no deposit fee for long-term car rental, the credit card details of the vehicle user remain in our system as security. In some cases, the Credit Committee may decide to add a deposit fee.

If, at the end of the rental period, it turns out that the contracted mileage has been exceeded, you will be charged €0.19 (incl. km) for each kilometre exceeded, which will be added to your final rental invoice.

With an Avis Estonia rental car, you can travel freely within the borders of the Baltic States. Travel outside the Baltics is by prior arrangement.

The credit card must be in the name of the main driver for whom the contract is drawn up.

Yes, the customer has the option to terminate the contract early by giving written notice and paying a termination fee (usually 1-2 months’ rental).